What This Privacy Policy Covers
When you open an account with us, we collect the information needed to verify your identity, process your deposits, and keep your account secure. This includes your name, contact details, and the transaction records tied to your bKash, Nagad, or Rocket wallet activity. We do not
-
1
sell your personal data to third parties. Payment data from mobile wallet transactions is retained only as long as required for account reconciliation and any applicable regulatory obligation in your eligible region. Device identifiers and session data are logged to detect unauthorised access — if your
-
2
account is accessed from an unfamiliar device, our system flags it for review before allowing further activity. We use third-party processors to handle wallet transactions; those processors operate under their own data agreements, and we require them to meet the same data-handling standards we apply internally.
-
3
If you close your account, we retain a minimum record set for the period required by the laws of your jurisdiction. Everything beyond that minimum is deleted on request. Your use of this platform is subject to local law, and data rights vary by eligible region
-
4
— we encourage you to read this policy alongside the terms applicable to your location.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.